1. | Comparing verbal and non-verbal communication from an intercultural point of view. |
2. | The universality of nonverbal communication versus cultural variations. |
3. | Cultural space: changing cultural space, the postmodern cultrual space. |
4. | Intercultural transitions: its forms: migrants, foreign workers, foreign students. |
5. | Cultural adaptation phases, culture shock, adaptation and identity. |
6. | Folk culture, popular culture and intercultural communication. |
7. | Benefits and challenges of intercultural relationships. |
8. | Relationships across differences. |
9. | Characteristics of intercultural conflicts. |
10. | Interpretive and critical approaches to social conflict. Managing conflicts: competition versus cooperation. |
11. | The components of intercultural competence: individual and contextual. |
12. | How to deal with intercultural conflicts: entering into dialogue; building coalitions. Intercultural literacy: its importance. |
13. | Summary. |