| 1. | Comparing verbal and non-verbal communication from an intercultural point of view. |
| 2. | The universality of nonverbal communication versus cultural variations. |
| 3. | Cultural space: changing cultural space, the postmodern cultrual space. |
| 4. | Intercultural transitions: its forms: migrants, foreign workers, foreign students. |
| 5. | Cultural adaptation phases, culture shock, adaptation and identity. |
| 6. | Folk culture, popular culture and intercultural communication. |
| 7. | Benefits and challenges of intercultural relationships. |
| 8. | Relationships across differences. |
| 9. | Characteristics of intercultural conflicts. |
| 10. | Interpretive and critical approaches to social conflict. Managing conflicts: competition versus cooperation. |
| 11. | The components of intercultural competence: individual and contextual. |
| 12. | How to deal with intercultural conflicts: entering into dialogue; building coalitions. Intercultural literacy: its importance. |
| 13. | Summary. |