| 1. | The place of interpersonal communication (IPC) within communication studies. Actants of IPC. |
| 2. | Types of relationships. A model of interaction stages in relationships. The stair-case model |
| 3. | Social exchange theories. Stages of coming together and coming apart |
| 4. | Factors affecting human communication behavior in relationships. The nature of communicators. The needs of communicators |
| 5. | The communication environment: cultural and physical. Our perceptions of communication environments |
| 6. | Interaction patterns for coming together: the dialogue. First and last impressions. Faces of attraction |
| 7. | Interaction rituals. Communication rules. Violating communication rules - consequences |
| 8. | Greetings; forms of address; relationship openers; small talk |
| 9. | Communication and the process of relationship disengagement; disengagement strategies; distance |
| 10. | Evalauating and developing effective communication in relationships |
| 11. | The relativity of effective communication; cultural variables |
| 12. | Hart`s principles for achieving effective communication |
| 13. | Summary |